Privacy Policy

Last updated: April 6, 2026

1. Introduction

This Privacy Policy (hereinafter the "Policy") defines the procedure for collecting, processing, storing, using, and protecting personal data of users of the website metalworking.kz (hereinafter the "Website"), owned by IP MetallPromIndustriya (hereinafter the "Company", "we", "us", "our").

This Policy applies to all personal data that the Company may receive from Website users, as well as personal data obtained by other means in connection with the use of the Website and the Company's services.

By using the Website and providing your personal data, you consent to its processing in accordance with this Policy. If you do not agree with the terms of the Policy, please refrain from using the Website.

2. Data Controller

The personal data controller is:

3. Categories of Personal Data Collected

The Company collects and processes the following categories of personal data:

3.1. Data provided by the user

• Identification data: surname, first name, patronymic (if available)
• Contact data: email address, phone number
• Organization data: company name, position (for corporate clients)
• Communication data: content of inquiries, messages, requests

4. Purposes of Personal Data Processing

The Company processes personal data exclusively for the following purposes:

• Processing user inquiries and requests
• Providing information about the Company's products and services
• Preparing and sending commercial offers
• Concluding and executing contracts with clients
• Improving service quality and customer experience
• Maintaining website traffic statistics
• Compliance with the legislation of the Republic of Kazakhstan

5. Data Subject Rights

In accordance with the legislation of the Republic of Kazakhstan, the data subject has the right to:

• Know whether the Company holds their personal data and receive information about it
• Access their personal data
• Request changes and additions to their personal data if incomplete or inaccurate
• Request destruction of their personal data
• Withdraw consent to personal data processing

To exercise your rights, you may send a request to [email protected].

6. Contact Information

For all questions related to personal data processing, please contact:

We commit to reviewing your request and providing a response within 15 (fifteen) business days.